- Transparency & Trust: We strive to be transparent regarding the quality and pricing of loose diamonds as well as jewellery and are committed to providing our customers with non-biased recommendations as well as complete transparency throughout the entire purchase experience.
- Customer Satisfaction: We understand that diamonds and jewellery are an important component of our customers’ business, celebrations and occasions, hence, we value customer feedback since it assists us to ensure complete customer satisfaction. We believe that no sale is truly complete unless our customer is delighted with their final purchase as well as purchase experience.
- Long Term Relationships: For Dialinque’s partners, more important than any sale or business, is building relations with our customers that stand the test of time. We are committed to our values of fairness, transparency and trust and mostly importantly, believe in mutual growth.
